Birmingham and Solihull Mental Health NHS Foundation Trust is an experienced user of Rieber Thermoport insulated food transport boxes and they are satisfied Rieber Thermoport boxes are high quality, sturdy and lightweight.
But it was the added-value service from BGL Rieber that impressed Daniel Reynolds, Catering Manager, Summerhill Services, Birmingham and Solihull Mental Health NHS Foundation Trust.
“Over many years, the service has always been great from BGL Rieber,” says Daniel Reynolds: “You can’t fault it!”
A critical factor in considering Rieber’s Thermoport insulated, heated boxes is that the heater elements are protected inside the box, minimising the risk of damage and further costs in future.
“But what really stood out on this occasion was that Jon Walker from BGL Rieber, came out and walked the transport routes and took a good look at what we needed. BGL Rieber then modified their Thermoport insulated food boxes for our needs and Jon demonstrated the improved model.
“That level of service and attention to detail from BGL Rieber stands out as exceptional.”
The Trust needed new insulated food transport boxes to deliver meals using a van. To maximise the space available, BGL Rieber added top-mounted push handles instead of the usual side handles, which means the boxes nestle together more tightly.
“We gained room because the boxes are so slim,” says Daniel Reynolds, “and that allowed us to get more on the van. The slimmer boxes are also more easily manoeuvred around the site and through doorways and that is better for health and safety.
“The Midi K heated boxes are plugged in to maintain the temperature at the destination. The number of meals varies, but we usually supply around 120 meals daily.”
The Midi K/KB Insulated/Heated Food Transport Trolleys have a heavy-duty stainless-steel base and soft run cushioned castors, much quieter than standard castors because they reduce noise and absorb shocks.
Midi K is a convection-heated front-loading transport box with 12 pairs of support rails for GN containers, a capacity of 52 litres, and a temperature range of +20°C to max. +85°C.